Weather, Traffic, Car Accidents and Mechanical Breakdown are all things that can and do happen. We do our best to leave early, find a way or send a back up when possible however sometimes the worst happens and we miss an event. We have missed 2 since 2004. We conduct nearly 1000 events a year so the odds of us missing are low. Depending on the circumstances we will work with you to schedule a make up date. Sometimes that is not an option. Please note Chris Cakes STL, LLC is not responsible for any monetary damages associated with a missed event.

FAQs - Page 2 of 3 - Chris Cakes St. Louis

Q: How long do you stay?

We stay an appropriate amount of time to feed the people involved. Our office will work with you to determine that. Maximum serve time without additional charges is 3hrs however most of our events are about 1.5hrs. Additional hours can be arranged and cost extra. Shift work is always set up as multiple events with their own minimum charges.

Q: You are awesome! I want you back!

DO- -Call the office -Tell your server…then watch your email the next day. If no email call the office please. -Book online -Email pancakes@chriscakesstl.com -Make sure you receive your next booking quote, otherwise you are NOT booked. Don’t Assume you are re-booked automatically. Send carrier pigeons Trust that we heard you in a conversation. Send Smoke Signals Hope that maybe we will show up, it’s better to call us to verify.

Q: Is it REALLY All you can Eat?

Yes! As long as it is at one sitting we will feed you until you are full! In fact it is often more entertaining for us to see you try to eat 36 pancakes! Our national record is 72. Now if you get up and come back 2 hours later we are naturally going to assume that is another meal. If you share a meal and come back for seconds or simply load a plate and feed two people from it we will charge the event back for the second or 3rd meal as if that person came through the line.

Q: Estimates? What’s that?

Please do the best you can to make your estimates as accurate as possible. We do not know your particular situation or crowd and will only be able to load for the amount of people for which you tell us to prepare. If you feel that a second grill is needed on your event please mention that to the office. Most days of the year we can send a second or third grill and flipper, however we do charge for that. To avoid those charges we suggest selling serve times 50 people every 15 minute or so. We can serve 200+ people per hour on each specially designed, propane griddle. If you are anticipating serving more people than that every hour please let us know. We can easily serve thousands of people in a short amount of time, we just need to know what equipment to bring. If your event naturally would require a second grill (usually over 700 people) we will send an additional flipper and grill at no extra charge. We really suggest pre-selling tickets to see what your turnout might be. This is the most cost effective way to hold a fundraiser. Corporate “appreciation” events obviously cannot sell tickets so do the best you can on an estimate. We keep track of your history from year to year and can advise you on a decent estimate after the first year. On all first year events we load heavier just in case we have a larger turnout than expected, however do not factor that extra loading into your estimate as it is often utilized by the all you can eat factor.

Q: Our Grill Information

All of our equipment should be assumed hot. Some even say our servers are the hottest thing about us! Our grills are propane powered. If you need an electric grill for your event please let us know as soon as possible as there are many more parameters that must be met to use the electric griddle. We will happily discuss those with you prior to your event. Our pancake grills are propane powered, don’t smoke (it’s not healthy anyway) and have been successfully used indoors since 1969. If you would like more information about the grills or need electric grill information just ask, we are always happy to help!

Get a personal consultation.

Call us today at (555) 802-1234

Request a Quote

Aliquam dictum amet blandit efficitur.

FAQs

How long do you stay?

You are awesome! I want you back!

Is it REALLY All you can Eat?

Estimates? What’s that?

What Happens If….

Our Grill Information

Get a personal consultation.

Overview

Business Info