Our cancellation policy is simple. The below applies unless a deposit was made. If a deposit was made please scroll to the bottom for more information.

Pancakes and Sausage: Before 48 hrs, to the minute, no charges. 47 hrs 59 minutes we will charge the minimum charges listed on the quote.

All other menus 7 days: Before 7 days no charges, after 7 days we charge 100% of estimate.

For Pancakes and Sausage menu: if you cancel less than 48 hrs (we work all hours so the actual 48hrs is important to us not just a casual two days) prior to arrival time you will be billed for the minimum charges indicated on your quote. This is only waived in the event of extremely bad weather, and will be left up to the discretion of Chris Cakes’ office. We have missed one event due to weather, we are not saying it can’t happen however, 99.9% of the time we will be there.

All other menus or specialty items will be charged in full if the event is cancelled less than 7 full calendar days prior to your event. Our office answering machine is on 24 hrs a day at 314.398.3827. As long as you leave a message, that is good enough you will receive an email confirming we received the cancellation. If you do not receive this we have not cancelled your event. We also can be reached in an emergency at 314.498.1006.

Should Chris Cakes STL, LLC miss your event for ANY reason we are not bound to any financial responsibility beyond any deposit that may have been applied towards your account.